1. Introduction
iClean 24/7 values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you use our website or contact us regarding our cleaning services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following information:
Technical Information
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device type and operating system
3. How We Use Your Information
We use your information to:
Technical Information
- Provide cleaning services and respond to enquiries
- Send quotes, invoices, or appointment confirmations
- Improve our website, services, and customer experience
- Comply with legal obligations and maintain business records
We do not sell, rent, or trade your personal information.
4. Cookies and Analytics
Our website may use cookies and analytics to understand how visitors use the site and improve its performance.
You can adjust your browser settings to decline cookies, but this may affect how the website functions.
5. How We Store and Protect Your Data
Your information is stored securely on password-protected systems. We take appropriate steps to prevent unauthorised access, alteration, disclosure, or destruction of your data.
If you contact us via forms or email, your data may also be stored in our email system or website database, protected by secure hosting and encryption.
6. Sharing Your Information
We may share limited personal information with:
- Service providers or subcontractors (only where necessary to fulfil a job)
- Payment processors or invoicing systems
- Legal authorities, if required by law
We ensure all third parties respect your privacy and comply with data protection laws.
7. Your Data Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent to marketing communications
- Complain with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
8. How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of other sites. We recommend reviewing their privacy policies before submitting any personal information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
iClean 24/7
🌐 https://iclean247.co.uk
